Solutions / Deliverables

We love making things tangible

We wouldn’t recommend this be the first place you start if you’re just learning about us or looking for somewhere to take a first step. But since you’re reading this, we’ll assume you’ve already read up on our culture-building solutions and probably even checked out our our plans and pricing.

So, since you’re the curious, “I want to know more” type and we’re the transparent, “Here’s everything you could possibly want to know” type, we’re happy to spend time describing all of our deliverables to you. Buckle up and enjoy digging in—this’ll be a tad lengthy.

First, we help you take a stance

Here are all of the deliverables you get with our Stand plan, including Cue and Catalog phases.

Next, your team gets stronger

Standing up isn’t the end. You can also benefit from our Strengthen plan’s deliverables, including Cue, Catalog, and Connect phases.

Most importantly, we supercharge your work

Make the most of your culture with our top-tier Supercharge plan, including every deliverable from our Cue, Catalog, Connect, and Cultivate phases.

Last but not least, you can trust our support

Even after you complete all of our culture-building phases, it’s important to maintain Care for your culture with our Support plan. It’s optional, of course, but we certainly recommend it.

And here are a few final need-to-knows

Formats

Our deliverables come in a variety of formats, but the most common include editable Google Docs, Canva files, Typeforms, Airtable interfaces, PPTs, PDFs, PNGs, MP4s, and custom webpages.

Iterations

Stand plans receive one iteration on all deliverables, while up to two iterations are offered to Strengthen and Supercharge plans. We never nickel and dime clients, but we don’t endlessly iterate, either.

Places

Client interactions are always remote and asynchronous, except in rare cases. Unless we we work in the same city (that’s sunny Phoenix, AZ), you shouldn’t expect to work face-to-face with us.

SLAs

Service level agreement (SLA) response times are 72 hours for Stand plans, 48 hours for Strengthen plans, and 24 hours for Supercharge plans. Support plan SLAs vary by scope and need.